ITI Employability Skills 2nd Year Mock Test

Q1. Role models inspire people to follow them though they have ----------------- and have met ------------------.

Q2. Human beings are ------------------------ by nature. It is the cultivation of ------------------ habits that makes one a better person.

Q3. The set of imperfections in a person is called --------------

Q4. Strengths of role models get ------------ while weaknesses get ------

Q5. While we are at home or with friends, we use ----------------- verbal communication.

Q6. When we greet our superiors, managers and boss we greet them ----------------

Q7. Spoken communication is not only ------------------- but also ------------

Q8. What we communicate without words, but with body language is an example of -------------------

Q9. Working with others to find a mutually agreeable solution is called ------------------

Q10. Communication within an organization is ------------- with superiors and can be --------------- with friends and colleagues.

Q11. ‘Good morning’, ‘nice to meet you’, ‘How have you been?’ – are examples of ---------------

Q12. Writing emails, letters, memos, orders, filling forms, minutes, contracts, proposals and quotations are examples of ------------------ workplace communication.

Q13. Writing a leave letter is part of ----------- communication.

Q14. Please be informed that the annual staff meeting has been -------------- to be ------------------- on the 1st of November.

Q15. Reena has -------------- to avail leave for 2 days to ------------ her cousin’s wedding. She has ------------------ the letter to the supervisor.